Hong Kong container terminal operators aim to provide efficient container handling services through the application of leading edge technology to their operations. Operators have invested billions of Hong Kong dollars in technology development to ensure excellence in container handling services.
   
Gate Automation
  With the introduction of Information Exchange Services and tractor booking systems, the gatehouse operations are now automated at Kwai Chung Port. The gate operations are further enhanced by the launch of common smart-card based tractor identity cards (TID) for external tractors. Now, transactions for external tractors are paperless. This greatly reduces the turnaround time for tractors.
 
 

  Smart TID card Gatehouse
     
Electronic Data Interchange Technology (EDI)
  The Hong Kong Port has been promoting the use of Electronic Data Interchange (EDI) since 1988. EDI enables accurate information links between shipping lines and terminal operators. It is being progressively extended to provide even higher level functions and greater convenience in services rendered.
   
One-stop E-business Portal Site
 

A portal site was established by one of the terminal operators in December 2000 as the first portal to offer a one-stop e-business platform for a wide range of port-related services to the Hong Kong shipping community.
   
Terminal Management System
 

Millions of containers are handled by container terminal operators at Kwai Chung. To handle this volume, the container terminal operators have their own terminal management systems, specially designed for the unique operating environment in Hong Kong. Each one of them is a full integration of technology, process and people, ensuring excellent services are delivering to customers.

Fully automated terminal management system integrates all terminal activities including gate, yard and vessel operations. The system provides optimization of operation parameters, a common data base for the terminal operations and a real-time updating of the data. Container terminal operators in Kwai Chung are equipped with real-time monitoring systems to ensure accurate and efficient services.
 
Computer screen and ISD services environment

The discharging and loading of vessels are planned and optimised by ship planning system, to ensure both efficiency in container handling and ship storage at all times. Similarly, yard planning in Hong Kong container terminals is performed via sophisticated computer systems to ensure smooth operating procedures in container yard.

 
Barge Operations
 

More and more container cargo originates from the extensive production base in Southern China. Recognising the importance of barge traffic, Barge Centre was developed in 1998 to meet the growing demand. To further streamline barge operations, a Barge Identity Card system was introduced to automate the identity authentication process.
 
Future Development
 

Hong Kong container terminal operators will continue to develop information technology to further improve productivity, increase customer service levels and save costs. The internet technology has given rise to new opportunities in future systems design. Some operators have already utilized the web to exchange information with customers.

Hong Kong container terminal operators also share their expertise in container handling business with their affiliates in Mainland China and other parts of the world.